Privacy Policy

Last updated: 21 June 2026

This Privacy Policy explains how TechsGenius collects, uses, shares and protects your personal information when you use our website, account, services and tools. Read it together with our Terms of Service and Cookie Policy.

1. Information We Collect

We collect the following categories of information:

• Account information — such as your name, username, email address and password when you register.
• Payment information — billing details processed securely by our payment providers. We do not store full card numbers on our servers.
• Content you provide — prompts, inputs, documents, project details and any content you submit to our tools or services.
• Usage data — how you interact with our services, including pages visited, features used, tool usage, device and browser information, and IP address.
• Communications — information you provide when you contact us, subscribe to updates, or respond to surveys.
• Cookies and similar technologies — as described in our Cookie Policy.

2. How We Collect It

We collect information directly from you (for example, when you register, subscribe, or use a tool), automatically through cookies and analytics as you use our services, and from trusted third parties such as payment processors and analytics providers acting on our behalf.

3. How We Use Your Information

We use your information to:

• Provide, operate, maintain and improve our services, tools and AI features;
• Create and manage your account and process your transactions;
• Communicate with you about your account, updates, support and service-related notices;
• Send marketing communications where you have opted in (you can opt out at any time);
• Personalise your experience and develop new features;
• Monitor usage, prevent fraud and abuse, and ensure security;
• Comply with legal obligations and enforce our Terms.

4. Legal Bases for Processing

Where applicable data-protection law (such as the GDPR) applies, we process personal information on the following legal bases: performance of a contract (to provide the services you request), your consent (for example, for marketing or certain cookies), our legitimate interests (such as improving and securing our services), and compliance with legal obligations.

5. Cookies & Tracking

We use cookies and similar technologies to operate the site, remember your preferences, analyse usage and improve performance. Some are essential; others are optional and used only with your consent. For full details and how to manage your choices, see our Cookie Policy.

6. How We Share Information

We do not sell your personal information. We share it only as needed to run our services, including with:

• Service providers who process data on our behalf — such as payment processors (for example, Stripe and Wise), email delivery providers, analytics providers, and hosting providers — under appropriate confidentiality and data-processing terms.
• Legal and safety — where required by law, regulation, legal process, or to protect the rights, property or safety of TechsGenius, our users or others.
• Business transfers — in connection with a merger, acquisition or sale of assets, subject to this Policy.

7. AI Tools & Your Data

When you use our AI tools, the inputs you provide and the outputs generated are processed to deliver the feature you requested. Depending on the tool, processing may occur on our own infrastructure or through third-party AI providers configured for your account. We do not use your private inputs or outputs to train public models without your consent. You are responsible for not submitting sensitive personal data you do not have the right to share.

8. Data Retention

We retain personal information for as long as your account is active or as needed to provide the services, comply with our legal obligations, resolve disputes and enforce our agreements. When information is no longer needed, we delete or anonymise it. You may request deletion of your account and associated data as described below.

9. Data Security

We use reasonable technical and organisational measures — including encryption in transit, access controls and secure infrastructure — to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. International Transfers

We operate globally and serve clients in many countries. Your information may be processed and stored in countries other than your own, including where our infrastructure and service providers are located. Where required, we take steps to ensure such transfers are subject to appropriate safeguards.

11. Your Privacy Rights

Depending on your location, you may have rights to: access the personal information we hold about you; correct inaccurate data; request deletion; restrict or object to certain processing; request portability of your data; and withdraw consent at any time. To exercise these rights, contact us using the details below. We will respond in accordance with applicable law. You may also have the right to lodge a complaint with your local data-protection authority.

12. Marketing Communications

If you opt in, we may send you marketing emails about our services and offers. You can unsubscribe at any time using the link in any marketing email or by contacting us. We will still send you essential service-related communications about your account.

13. Children's Privacy

Our services are not directed to children under 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

14. Third-Party Links

Our services may contain links to third-party websites and services that we do not control. This Policy does not apply to those sites, and we encourage you to review their privacy policies.

15. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and, where changes are material, take reasonable steps to notify you. Your continued use of the services after changes take effect constitutes acceptance of the updated Policy.

16. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

TechsGenius
Bashundhara R/A, Dhaka 1229, Bangladesh
Email: hello@techsgenius.org
Phone: +880 1761-489255